Field Service Executive

CHEP

Position Purpose:

·       Responsible for designing and executing Retailer account strategy and initiatives where they are responsible

·       Create tailor made solutions and collaboration platform for TOP retailers

·       Improve Retailers profitability and operation efficiency

·   İmprove Sustainable and broader relationship with key retailers to improve satisfaction

Major/Key Accountabilities:

·       Responsible for supporting automotive business with audit, on-site trainings and back load lead generation support

·       Responsible for managing and delivering the Asset Management designated KPI’s in his area of influence (FTR; Stock levels; leakage rate) and create action plans for continuous improvement.

·       Ensuring 100% of active Retail accounts are either covered by a field visit, a call or both as a means of having a regular CHEP contact. (Field visits covering D locations having min %85 of total delta stock)

Qualifications :

·       A degree in Business Studies, Engineering or relevant studies

Experience :

·       Minimum 5 years’ experience in the Retail, Sales, Logistic Operations, Manufacturing companies

·       Experience in managing diverse teams, and influencing change in a growing market

·       Knowledge of FMCG, Retail and Distribution networks and Supply Chain dynamics

·       Customer facing experience

Skills and Knowledge :

·   Demonstrated success in building and maintaining relationships with retailer

·       Strong inter-personal skills

·       Strong collaboration, solution selling and relationship building capabilities,

·       Senior level networking skills,

·       Strong analytical skills,

·       Strategic thinking, ability to develop and drive a concept through to commercial offer and successful conclusion,

·       Strong business knowledge and acumen,

·       Strong ability to motivate and coach the team 

·       Results oriented, goal aligned approach

·       Salesforce, SAP & B/W user

·       Familiarity with CHEP’s value proposition

·       Proficient use of MS Office

·       Languages

Essential

Turkish, English